Uber - San Francisco, CA

posted 3 months ago

Full-time - Senior
San Francisco, CA
Transit and Ground Passenger Transportation

About the position

The Uber Eats team is dedicated to the mission of making eating well effortless every day for everyone. With Uber speed, professional delivery partners, and partnerships with the world's best-loved restaurants, we are bringing convenience and happiness to people one meal at a time. The Merchant team is responsible for the success of restaurants in the Uber Eats marketplace, allowing them to be the best version of themselves and be successful in attracting new eaters, providing a great hospitality experience, and having repeat business. As the head of Merchant Growth, you'll be responsible for a variety of projects throughout the lifecycle of the merchant to help them be more successful in the marketplace. You'll work closely with product managers on your team, engineering, design, data science, and business partners to identify opportunities that would help merchants take steps to enhance their success, which in turn will contribute to the overall success of the Uber Eats marketplace. This is a very high potential role; Merchant Growth can have a dramatic impact on our restaurant selection and therefore our success in the marketplace. You will develop and execute experiments to test early concepts in order to learn quickly and iterate on solutions that drive merchant success.

Responsibilities

  • Lead the Merchant Growth team to enhance the success of restaurants in the Uber Eats marketplace.
  • Collaborate with product managers, engineering, design, data science, and business partners to identify opportunities for merchant success.
  • Develop and execute experiments to test early concepts and learn quickly.
  • Drive initiatives that improve the hospitality experience for merchants and their customers.
  • Analyze data to inform product decisions and optimize business performance metrics.

Requirements

  • Minimum 10+ years of product management experience delivering highly successful and innovative products.
  • Experience with UIs and UX experiments and in working with designers and data science teams.
  • STEM undergraduate degree or equivalent.

Nice-to-haves

  • Prior experience with SMB and Enterprise in a multi-sided Marketplace.
  • Passionate about building businesses, not just features.
  • Entrepreneurial experience building and leading businesses.

Benefits

  • Eligible to participate in Uber's bonus program.
  • Potential equity award and other types of compensation.
  • Various benefits as detailed on the Uber careers benefits page.
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