Group Sales Account Executive

Miami Marlins, L.P. - Miami, FL

Full-time - Entry Level

Miami, FL

Performing Arts, Spectator Sports, and Related Industries

About the position

The Sales & Service Executive at Miami Marlins is responsible for expanding the brand through Group Sales, Tourism, Premium Hospitality, and Season Memberships. This role requires a highly motivated and professional individual with a passion for sales, focusing on meeting and exceeding sales goals while providing excellent customer service.

Responsibilities

• Sell Group Tickets, Suites, Tourism, and Premium Hospitality areas, as well as Full and Partial season tickets and annual suite leases.
• Meet and exceed sales goals for each product of focus.
• Identify and build relationships with community leaders to increase ticket sales and revenue.
• Meet or exceed daily activity metrics through various communication channels, including outbound calls and face-to-face meetings.
• Proactively seek new leads through referrals, networking, and prospecting.
• Attend networking events to generate new business prospects.
• Maintain accurate records of all clients and prospects using the CRM system.
• Provide excellent customer service to prospects and current clients at games and over the phone.
• Create and implement unique sales strategies and programs to produce new business opportunities.

Requirements

• Bilingual (English/Spanish) preferred.
• Bachelor's Degree preferred.
• Strong organizational, time-management, verbal and written communication, and problem-solving skills.
• Ability to function in a fast-paced environment and handle multiple projects simultaneously.
• Individuals must be coachable and possess a positive attitude.
• Comfortable making cold calls and meeting face-to-face.
• Ability to maintain a flexible work schedule (holidays, weekends, evenings).
• Highly self-motivated with a desire to excel in sales.
• Deliver exemplary customer service.

Nice-to-haves

• A minimum of one year of successful sales and service experience in a related field.
• Proficient computer skills including Microsoft Office.
• Knowledge of Miami's diverse community is a plus.
• Experience with Tickets.com ProVenue and Microsoft Dynamics 365 is a plus.

Benefits

• Career growth through continued education and training.
• Mentorship and hands-on experience.