Group Sales Coordinator - Kimpton Sawyer Hotel

$41,600 - $47,840/Yr

Kimpton Hotels & Restaurants - Sacramento, CA

Full-time - Entry Level

Sacramento, CA

Accommodation

About the position

The Group Sales Coordinator at Kimpton Sawyer Hotel is responsible for managing group bookings and ensuring a seamless experience for clients. This role requires strong organizational skills, attention to detail, and a passion for customer service. The coordinator will work closely with Sales Managers and clients to execute group bookings, maintain accurate records, and assist with individual reservations, all while embodying the hotel's commitment to heartfelt hospitality.

Responsibilities

• Complete contracts and proposals with accuracy, and communicate timely and professionally with clients.
• Coordinate with Sales Managers to execute group booking accordingly in appropriate systems.
• Set up accurate billing for each individual group.
• Enter pertinent information into Sales, POS and Event Management systems.
• Regularly assist in booking individual reservations that fall into special rate categories.
• Run group reports through our sales system and continually maintain group bookings in property systems.
• Type, answer telephones, send correspondence, etc. (as required).
• Take leads both over the phone and email, then process in our sales system.

Requirements

• 2 years of experience in hospitality industry.
• Bachelor's degree in hospitality preferred.
• Flexible schedule, able to work evenings, weekends and holidays.
• Strong understanding of customer and market dynamics and requirements.
• Strong computer skills and proficient in MS Office.
• Well organized, detail oriented with excellent follow-up skills.
• Excellent communication skills and passion for creating ridiculously personable experiences for guests!

Benefits

• Paid time off
• Medical/dental/vision insurance
• 401(k)
• Hotel room and parking discounts