Group Sales Manager

$92,000 - $92,000/Yr

Four Seasons Hotels and Resorts - New York, NY

Full-time - Mid Level

New York, NY

Accommodation

About the position

The Group Sales Manager at Four Seasons Hotel New York is responsible for generating and securing group business in alignment with the hotel's marketing strategies. This role focuses on maximizing revenue per available room and achieving sales quotas through independent judgment and strategic decision-making.

Responsibilities

• Develop accounts by mapping specific business and buying tendencies.
• Perform regular solicitations to new and existing accounts and third-party planners.
• Promote market awareness through travel and personal sales calls.
• Maintain communication with the Worldwide Sales Office (WSO) network and other Four Seasons hotels.
• Create and execute a direct sales plan specific to the assigned market.
• Conduct regular property tours for clients, showcasing hotel services.
• Entertain clients during site inspections and outside of inspections.
• Coordinate sales activities under the direction of the Director of Sales to maximize profitability.
• Negotiate room rates, function room rentals, and food and beverage minimums to maximize revenue.
• Utilize business intelligence tools to create and execute account plans for top accounts.
• Follow up on business inquiries and qualify leads to generate group room nights.
• Assist the Director of Sales in developing new programs and campaigns for additional sales.
• Participate in local industry organizations and networks as needed.

Requirements

• Proven relationships in the luxury group and events industry.
• Strong interpersonal, communication, and presentation skills.
• Ability to multi-task and prioritize effectively.
• Knowledge of Delphi/Meeting Broker/OPERA systems is preferred.
• Proficient in computer skills, including Microsoft Suite.

Nice-to-haves

• Experience with business intelligence tools such as Cvent and Knowland.
• Strong organizational and self-guided multi-tasking skills.

Benefits

• Medical, dental, and vision insurance
• Vacation, holiday, and sick pay
• 401k participation with company matching program
• Complimentary stays at Four Seasons worldwide, subject to availability
• Complimentary meal prepared by the culinary team
• Complimentary dry cleaning of work attire