Group Sales Manager

$65,000 - $85,000/Yr

Unclassified - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

101-250 employees

About the position

The Group Sales Manager at OKANA Resort is responsible for securing groups and conventions by establishing and nurturing relationships with customers. This role requires a dynamic, business-minded professional with a diverse selling background, capable of excelling in a fast-paced environment. The position involves initiating new sales, managing booking and revenue goals, and participating in strategic planning to enhance the resort's market presence and financial performance.

Responsibilities

• Initiate new sales, prospect and qualify leads, and solicit potential clients.
• Carry a booking and revenue goal for group rooms, banquets, A/V, and meeting room rental fees.
• Utilize Delphi FDC to maintain accurate notes and traces for accounts.
• Identify new business opportunities, build key relationships, and devise revenue-increasing strategies.
• Assist in the creation of sales generation strategies.
• Participate in leadership activities and strategic planning.
• Assist in the development of annual sales plan/budget for sales goals and strategies.
• Responsible for weekly and monthly reports needed for revenue meetings, leadership meetings, and ownership meetings.
• Ensure responsible group contracts and agreements while managing risk to the properties within these agreements.
• Participate in the development of a strategic account plan for demand generators in the market.
• Research competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Participate in sales strategy meetings to provide and solicit team input weekly.
• Review the STAR report, competitive shopping reports, and use other resources to maintain awareness of the hotel's market position.
• Execute sales calls to acquire new business and/or close on business.
• Evaluate and support partnership participation, deployment, and fams.
• Demonstrate positive leadership characteristics that inspire employees.
• Ensure proper billing and maintain good working relationships with other departments, employees, and guests.
• Maintain professional relationships with customers to continue re-booking their business and penetrate new business opportunities.
• Draft proposals, letters, and contracts.
• Prospect all potential avenues for group business.
• Qualify customers for group, catering, and transient business.
• Service all groups while in-house as required by level of commitment in contracts.

Requirements

• Bachelor's degree or equivalent experience.
• 2+ years sales experience, preferably in hotels, resorts, or waterparks.
• Negotiation skills and networking savvy.
• Strong communication and presentation skills.
• Fluency in reading, writing, and speaking English.
• Ability to execute a Sales and Marketing plan that aligns with the resort's financial objectives.
• Excellent time management skills.
• Willingness to travel to make resort presentations.

Benefits

• Health insurance
• Paid time off
• Retirement plan
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays