Unclassified

posted about 1 month ago

Full-time

About the position

As a Growth Marketing Manager at Pampered Chef, you will play a pivotal role in bridging marketing activities with business outcomes through an agile, data-driven approach aimed at enhancing customer acquisition and engagement. Reporting directly to the Director of Digital and Growth Marketing, your primary responsibility will be to build and lead a highly effective team that focuses on the strategic direction, development, and tactical optimization of our marketing funnel, which includes email, paid, affiliate, and organic marketing strategies. Your strong business acumen, creative skillset, content strategy, and technical expertise will be essential in driving measurable business growth. In this role, you will lead the planning, development, and execution of comprehensive email marketing strategies, continuously optimizing these programs based on data analysis to enhance customer acquisition and retention. You will develop a content calendar and present business cases for promotions that align with merchandising strategies, ensuring that campaigns are compelling and drive both short-term sales and long-term customer loyalty. Collaboration with the creative team will be crucial as you build content calendars that align with promotional strategies and customer engagement goals. You will also be responsible for developing and executing regular A/B testing across various channels to optimize audiences, advertising creative, multimedia, site pages, landing pages, and placements to achieve results that align with business goals. Managing the integration of email marketing efforts with CRM systems will be key to creating cohesive customer communication strategies. Additionally, you will oversee email automation, including setting up trigger-based campaigns using tools like Salesforce Marketing Cloud or similar platforms. Your analytical skills will come into play as you create reports that analyze key performance metrics such as open rates, click-through rates, and conversion rates, generating insights to inform strategic decisions and optimize campaign performance. Ensuring compliance with email marketing regulations such as CAN-SPAM and GDPR will be part of your responsibilities to maintain a high sender reputation. You will partner with the Manager of Digital Analytics to provide data-driven content and performance analysis, leveraging insights to recommend budget allocation, audience targeting, and segmentation. Cross-functional collaboration with creative, technology, finance, legal, and other stakeholders will be essential to drive business performance. Forecasting campaign performance and providing detailed retrospectives relative to targets will help you optimize future campaigns. You will also manage and develop a high-performing team, fostering a culture of innovation, collaboration, and data-driven decision-making. Strong written and verbal communication skills will be necessary as you work with various external vendors and partners to achieve business objectives.

Responsibilities

  • Lead the planning, development, and execution of comprehensive email marketing strategies, continuously optimizing programs based on data analysis to drive customer acquisition and retention.
  • Develop content calendar and present business cases for promotions that align with merchandising strategies, ensuring campaigns are compelling and drive both short-term sales and long-term customer loyalty.
  • Work closely with the creative team on content requirements, building content calendars that align with promotional strategies and customer engagement goals.
  • Develop and execute regular A/B testing across email, paid and other channels to optimize audiences, advertising creative, multimedia, site pages, landing pages, and placement to drive results in line with business goals and objectives.
  • Manage the integration of email marketing efforts with CRM systems to create cohesive customer communication strategies.
  • Oversee email automation, including setting up trigger-based campaigns using tools like Salesforce Marketing Cloud or other similar platforms.
  • Create reports that analyze key performance metrics (open rates, click-through rates, conversion rates) and generate reports to inform strategic decisions and optimize campaign performance.
  • Ensure compliance with email marketing regulations such as CAN-SPAM, GDPR, and deliverability best practices to maintain a high sender reputation.
  • Partner with the Manager of Digital Analytics to provide data-driven content and performance analysis, including weekly performance analysis across channels.
  • Work cross functionally with creative, technology, finance, legal and other stakeholders to drive business performance.
  • Forecast campaign performance and provide detailed retrospectives of performance relative to targets - use learnings to optimize future campaigns.
  • Manage and develop a high-performing team of coworkers, fostering a culture of innovation, collaboration, and data-driven decision-making.

Requirements

  • 5-8 years in performance marketing experience, with a strong emphasis on email marketing, including Salesforce experience or similar platforms.
  • Proven track record in developing business cases for promotions that align with merchandising strategies and drive tangible business results.
  • Subject matter expert on email marketing with knowledge of best practices, North American legal requirements, and mobile email standards.
  • Strong project management skills and experience managing transitions between service providers.
  • Deep knowledge of A/B testing methodologies and their application across marketing channels.
  • Proficient in email automation tools and experience setting up and optimizing automated campaigns.
  • Analytical mindset with a methodical approach to analyses, enabling discovery of key insights for campaign recommendations.
  • Passionate about brand marketing and capable of bringing big ideas to life.
  • Ability to collect and examine audience insights to help develop creative marketing and acquisition plans.
  • Familiarity with Google Analytics and finding key insights related to campaigns.
  • Past successes in developing digital marketing campaigns that delivered tangible business results in customer acquisition and increasing customer lifetime value.
  • Ability to build and maintain strong cross-functional relationships, driving results through collaboration.
  • Passionate about developing and teaching others.
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