Growth Marketing Operations Manager

About the position

Calm is on a mission to support everyone on every step of their mental health journey. With the #1 app for sleep, meditation and relaxation as well as a growing library of digital, evidence-based mental health programs, Calm offers trusted support for individuals and organizations alike. Our flagship consumer app provides personalized content and activities - featuring a range of experts and beloved celebrity voices - to help users manage stress, improve sleep and live mindfully. Our workplace and healthcare solutions offer a consumer-friendly approach to clinical content and HIPAA-compliant resources in order to drive positive health and business outcomes. Named a TIME100 Most Influential Company, Calm supports more than 150 million people and 3,500 organizations across seven languages and 190 countries.

Responsibilities

• Owning Tableau reporting for the Growth Marketing / User Acquisition team: Responsible for maintenance and improvements to UA dashboards including the building of new reports and visualizations to drive new insights and automate data work to unlock team efficiency.
• Providing data insights: Synthesizes CPM and other macro industry trends to understand their impact on channel efficiency and conversion funnel metrics.
• Managing UA initiatives at a high level to help identify the most efficient opportunities across channels and geos.
• Supporting forecast model building via data automation.
• Supporting UA/legal cross functional process for pushing event/data privacy related technical changes.

Requirements

• Strong communicator, both written and verbal.
• Extremely strong attention to detail.
• Strong quantitative skills.
• Proficiency in BI software including but not limited to Excel, Tableau and Mode.
• Project management, ability to juggle multiple aspects of a project at once.
• Proactive. Will follow up when things don't get resolved.
• Enthusiasm and passion for quality.
• 3+ years of experience in Marketing Operations and Analytics.

Nice-to-haves

• Familiarity with JavaScript, Python.
• Experience working on subscription or health and wellness products.
• Experience managing data security and/or health data privacy.
• Experience working with Segment and Amplitude.

Benefits

• Equity.
• Comprehensive benefits.
• 401k.
• Flexible time off.