Apple - Cupertino, CA

posted 4 days ago

Full-time - Senior
Cupertino, CA
Computer and Electronic Product Manufacturing

About the position

The Growth Operations Team at Apple is seeking a self-motivated leader to ensure the quality of customer-facing solutions across various services. This role involves collaborating with multiple internal teams to execute operational workflows for growth marketing, focusing on validating features and customer messaging. The ideal candidate will have a strong background in Quality Assurance and User Acceptance Testing, particularly in online services and mobile applications, and will be responsible for developing test strategies and leading testing efforts across projects.

Responsibilities

  • Collaborate with stakeholders including Engineering, Marketing, Legal, and Product Management on campaigns and marketing journeys.
  • Develop test strategy, test plan, test cases, and test scripts to ensure high test coverage.
  • Perform testing of on-device experiences for users on various mobile platforms.
  • Identify opportunities for improvement in project delivery, operational efficiency, and process optimization.
  • Design and build strategies, tools, and solutions for End to End testing across mobile, web, and API systems.
  • Participate in process optimization and quality improvement initiatives across the delivery lifecycle.
  • Create presentations to align partner teams on new ideas and solutions.

Requirements

  • 9-11+ years of experience in Quality Assurance and/or User Acceptance Testing.
  • Minimum 5 years of experience leading testing efforts independently across projects.
  • Experience with validation of native mobile applications or on-device communications for large scale marketing efforts.
  • Experience in End to End testing across mobile applications, including developing test plans and coverage matrices.
  • Ability to provide risk-based test coverage across functional, integration, End to End, Data, and Regression tests.
  • Experience leading automation initiatives and process optimizations.

Nice-to-haves

  • Experience with testing activities across the entire project lifecycle from inception to delivery.
  • Collaboration with in-house QA/UAT teams to resolve bugs and contribute to operations planning.
  • Ability to develop strategies and tools for efficient test coverage for End to End scenarios.
  • Hands-on experience with Python, Selenium, and Javascript (Node.JS) for test automation.
  • Highly organized and methodical approach to testing in a fast-paced environment.
  • Innovative and resourceful in driving results across the team.

Benefits

  • Comprehensive medical and dental coverage.
  • Retirement benefits including 401k.
  • Discounted products and free services.
  • Reimbursement for certain educational expenses including tuition.
  • Opportunity to participate in employee stock programs and purchase stock at a discount.
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