GTM Operations Lead

$140,000 - $160,000/Yr

Technical Integrity - Boulder, CO

Full-time - Mid Level

Remote - Boulder, CO

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About the position

The GTM Operations Lead at Freeplay is a pivotal role focused on supporting sales activities and enhancing the revenue organization within a fast-growing generative AI startup. This position involves close collaboration with the CEO on high-priority go-to-market (GTM) initiatives, ranging from tactical deal closures to establishing operational structures and processes that will facilitate future growth. The role is hands-on, requiring a blend of project management, operational efficiency, and strategic thinking to build and scale the revenue engine of the company.

Responsibilities

• Support sales activities and grow the revenue organization.
• Collaborate closely with the CEO on high-priority GTM initiatives.
• Maintain strong processes and data hygiene.
• Tackle special projects and develop strategies for scaling the organization.
• Build operational infrastructure to support new sales and account management/expansion.
• Focus on evolving the role to include customer success, self-serve strategies, partnerships, and new market development.

Requirements

• 3-7 years of experience in a GTM role (sales, customer success, RevOps, etc.) within a startup, SaaS, technology, or complex consulting environment.
• Proven project management and operations skills with a track record of building operational processes.
• Exceptional written and verbal communication skills for crafting professional customer-facing materials.
• Strong analytical mindset with experience in tracking, reporting, and optimizing processes and KPIs.

Nice-to-haves

• An MBA or equivalent business experience.
• Experience in software or technology sales with a significant operations focus.
• Familiarity with managing CRM systems and sales processes.
• Demonstrated ability to collaborate cross-functionally with marketing, product, and engineering teams.
• Prior experience with generative AI and/or developer products.
• Experience leading B2B enterprise sales efforts and building relationships with technical decision-makers.

Benefits

• Competitive salary ($140-160K)
• Bonus and significant equity package
• Medical, dental, and vision insurance
• Four weeks paid time off per year
• Top of the line hardware including a new MacBook, monitor, and peripherals