GUCCI Client Advisor - Houston Galleria

Gucci - Houston, TX

Full-time - Entry Level

Houston, TX

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Gucci Client Advisor is responsible for delivering exceptional service to clients, acting as a brand ambassador, and creating a luxury client experience. This role involves achieving sales goals, maintaining client relationships, and promoting the values of Gucci while ensuring a positive shopping environment.

Responsibilities

• Achieve or exceed monthly and seasonal individual and store sales goals.
• Provide exceptional customer service by exceeding client expectations and demonstrating product knowledge.
• Drive and exceed individual KPI goals by ensuring high-quality customer service and sales.
• Capture meaningful customer data using CRM tools to build relationships and personalize client interactions.
• Maintain an organized client book and follow up on sales or client requests.
• Discuss fashion trends and luxury market developments with clients.
• Collaborate with colleagues to ensure a consistent and exceptional customer experience.
• Maintain security standards within the store.
• Uphold visual display standards in accordance with Gucci guidelines.
• Keep the stock room organized and neat.
• Adhere to company policies and procedures.

Requirements

• Bachelor's Degree preferred.
• 3+ years of luxury fashion sales experience or customer service setting.
• Proven ability to drive and exceed individual and store results.
• Excellent oral and written communication skills.
• Strong organization and follow-up skills.
• Attention to detail and accuracy.
• Team-focused with a desire to collaborate effectively.
• Ability to work in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.

Benefits

• Full-time position with flexible scheduling options.
• Opportunities for professional development and growth within the company.