GUCCI Client Advisor - Waikiki

$31,200 - $37,440/Yr

Bloomingdale's - Honolulu, HI

Full-time - Entry Level

Honolulu, HI

General Merchandise Retailers

About the position

The Gucci Client Advisor is responsible for delivering exceptional service to clients, acting as a brand ambassador, and creating a luxury client experience. This role involves achieving sales goals, providing personalized customer service, and maintaining strong relationships with clients while promoting the values of the Gucci brand.

Responsibilities

• Achieve or exceed monthly and seasonal individual and store sales goals.
• Provide exceptional customer service by exceeding client expectations and demonstrating product knowledge.
• Drive and exceed individual KPI goals to ensure high-quality sales and customer service.
• Capture meaningful customer data using company tools (CRM) to build relationships and personalize client interactions.
• Maintain an organized client book, regularly contacting clients and following up on sales or requests.
• Discuss fashion trends and luxury market developments with clients, showcasing passion for the brand.
• Collaborate with colleagues to ensure a consistent and exceptional customer experience.
• Maintain security standards within the store for the safety of customers and merchandise.
• Uphold visual display standards in accordance with Gucci guidelines.
• Keep the stock room organized and neat, adhering to company policies.

Requirements

• Bachelor's Degree preferred.
• 3+ years of luxury fashion sales experience or customer service setting.
• Proven ability to drive and exceed individual and store results.
• Excellent oral and written communication skills.
• Strong organization and follow-up skills.
• Attention to detail and accuracy.
• Team-focused with a desire to collaborate effectively.
• Ability to work in a fast-paced and dynamic environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive hourly wage of $15 - $18.
• Full-time employment with opportunities for growth within the company.