Guest Environment Expert

Marriott International - Houston, TX

Full-time - Entry Level

Houston, TX

Accommodation

About the position

The Guest Environment Expert at The St. Regis Houston is responsible for maintaining the cleanliness and appearance of the hotel, ensuring a memorable experience for guests. This role involves a variety of housekeeping functions, including cleaning rooms and public spaces, delivering guest requests, and stocking carts. The position emphasizes the importance of professionalism, safety, and adherence to company policies while providing exceptional service.

Responsibilities

• Maintain the cleanliness and appearance of the hotel.
• Deliver guest requests promptly and efficiently.
• Stock housekeeping carts and supplies as needed.
• Clean guest rooms and public areas to high standards.
• Follow company policies and procedures to ensure a safe work environment.
• Uphold quality standards in all housekeeping tasks.
• Communicate professionally with guests and team members.

Requirements

• Ability to stand, sit, or walk for extended periods.
• Physical capability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Attention to detail in maintaining cleanliness and appearance standards.
• Strong communication skills to interact with guests and team members.