Guest Experience Expert

$45,760 - $45,760/Yr

Marriott International - Bellevue, WA

Part-time - Entry Level

Bellevue, WA

Accommodation

About the position

The Guest Experience Expert at Marriott International is responsible for creating memorable and unique experiences for guests during their stay. This role involves a variety of tasks including processing operational needs, addressing guest requests, and sharing local highlights, all while ensuring a professional and safe environment. The position emphasizes the importance of guest interaction and maintaining high-quality service standards.

Responsibilities

• Deliver a wide range of services to guide guests through their entire stay.
• Process operational needs and address guest requests promptly.
• Complete reports and share highlights of the local area with guests.
• Maintain confidentiality and protect company assets.
• Uphold quality standards and ensure professional appearance and communication.
• Move about the workspace and perform physical tasks as needed.

Requirements

• High school diploma or GED equivalent.
• Entry-level position with less than 1 year of experience.
• No supervisory experience required.

Benefits

• Commuter assistance
• Employee stock purchase plan
• 401(k)
• Paid time off
• Employee assistance program
• Childcare discounts