Marriott International - Grapevine, TX

posted 24 days ago

Full-time - Entry Level
Grapevine, TX
Accommodation

About the position

The Guest Experience Expert at Marriott International is responsible for creating unique and memorable experiences for guests during their stay. This role involves taking initiative to provide a wide range of services, addressing guest requests, and ensuring smooth operational tasks. The position requires a proactive approach to enhance guest satisfaction and maintain high standards of service and professionalism.

Responsibilities

  • Provide a wide range of services to guide guests during their stay.
  • Address guest requests and ensure their satisfaction.
  • Complete operational tasks and reports as needed.
  • Communicate local events and highlights to guests.
  • Maintain a safe workspace and adhere to company guidelines and procedures.
  • Protect company assets and maintain quality standards.
  • Ensure professional appearance and communication at all times.

Requirements

  • High school diploma or GED required.
  • No prior related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are needed.

Benefits

  • Opportunities for career growth within Marriott International.
  • Access to a diverse and inclusive work environment.
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