Marriott International - Arlington, VA
posted 2 months ago
Full-time - Entry Level
Arlington, VA
Accommodation
About the position
The Guest Experience Expert at The Ritz-Carlton Pentagon City is responsible for creating memorable and unique experiences for guests throughout their stay. This role involves taking the initiative to deliver a wide range of services, addressing guest requests, and ensuring smooth operational processes. The position emphasizes the importance of professionalism, safety, and adherence to company policies while engaging with guests and maintaining high-quality standards.
Responsibilities
- Deliver a wide range of services to enhance guest experiences during their stay.
- Process operational needs and address guest requests promptly.
- Complete reports and share highlights of the local area with guests.
- Maintain a safe work environment and follow company policies and procedures.
- Uphold quality standards and ensure professional appearance and communication.
Requirements
- High school diploma or G.E.D. equivalent is preferred.
- No related work experience is required.
- No supervisory experience is required.
- No specific license or certification is needed.
