Guest Experience Expert

$34,008 - $34,008/Yr

Marriott International - Omaha, NE

Full-time - Entry Level

Omaha, NE

Accommodation

About the position

The Guest Experience Expert role focuses on creating unique and memorable experiences for hotel guests. This position involves taking initiative to provide a wide range of services that enhance the guest's stay, including operational tasks, handling guest requests, and sharing information about local events and attractions. The role requires a commitment to maintaining safety, confidentiality, and quality standards while ensuring professional appearance and communication.

Responsibilities

• Provide exceptional service to guests during their stay.
• Handle guest requests and inquiries promptly and efficiently.
• Perform operational tasks to ensure smooth hotel operations.
• Complete reports and communicate local events and attractions to guests.
• Maintain a safe and professional work environment.

Requirements

• High school diploma or equivalent (GED) preferred.
• No prior experience in a similar role required.
• No supervisory experience required.
• No specific licenses or certifications needed.

Benefits

• Competitive hourly pay of $16.35
• Full-time employment
• Opportunities for career growth within Marriott International