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Guest Experience Expert
$46,134 - $46,134/Yr
Ritz-Carlton - Avon, CO
posted 2 months ago
Full-time - Entry Level
Avon, CO
51-100 employees
Accommodation
About the position
The Guest Experience Expert at The Ritz-Carlton Bachelor Gulch is responsible for creating memorable and unique experiences for guests throughout their stay. This role involves a variety of tasks including processing operational needs, addressing guest requests, and sharing local highlights, all while ensuring a professional and safe environment. The position emphasizes the importance of upholding quality standards and maintaining a professional appearance.
Responsibilities
- Deliver a wide range of services to guide guests through their stay.
- Process operational needs and address guest requests.
- Complete reports and share highlights of the local area.
- Maintain confidentiality and protect company assets.
- Uphold quality standards and ensure professional appearance and communication.
- Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No specific license or certification required.
Benefits
- Health care benefits
- Flexible spending accounts
- 401(k) plan
- Earned paid time off and/or sick leave
- Life insurance
- Disability coverage
- Other life and work wellness benefits
