Marriott International - Irving, TX
posted about 1 month ago
Full-time - Entry Level
Irving, TX
Accommodation
About the position
The Guest Experience Expert at Marriott International is responsible for creating unique and memorable experiences for guests during their stay. This role involves taking initiative to provide a wide range of services, addressing guest requests, and ensuring operational tasks are completed efficiently. The position emphasizes the importance of maintaining high standards of quality and professionalism while engaging actively with guests and performing various physical tasks.
Responsibilities
- Provide exceptional guest service and create memorable experiences.
- Assist guests with check-in and check-out processes.
- Address guest requests and inquiries promptly and effectively.
- Perform operational tasks to ensure smooth hotel operations.
- Maintain a professional appearance and adhere to company guidelines.
- Engage in physical tasks such as moving, lifting, and carrying items under 10 pounds.
Requirements
- High school diploma or GED required.
- No prior experience in a similar role is necessary.
- No supervisory experience required.
- No specific licenses or certifications needed.
