Marriott International - Birmingham, AL
posted about 1 month ago
Full-time - Entry Level
Birmingham, AL
Accommodation
About the position
The Guest Experience Expert role focuses on creating memorable and unique experiences for guests during their stay. This position involves taking the initiative to deliver a wide range of services, ensuring smooth operations, and addressing guest requests while maintaining a professional appearance and adhering to company policies.
Responsibilities
- Deliver a wide range of services to enhance guest experiences.
- Process operational needs and address guest requests.
- Complete reports and share highlights of the local area with guests.
- Maintain a safe workplace and uphold quality standards.
- Ensure professional communication and appearance at all times.
- Perform physical tasks such as moving, lifting, carrying, pushing, and pulling objects weighing up to 10 pounds.
Requirements
- High school diploma or G.E.D. equivalent is preferred.
- No related work experience is required.
- No supervisory experience is required.
- No specific license or certification is needed.
