Guest Experience Expert
Marriott International•Kansas City, MO
479d
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About The Position
The Guest Experience Expert role at Sheraton Hotels & Resorts focuses on creating memorable and unique experiences for guests throughout their stay. This position empowers individuals to take initiative in delivering a wide range of services, ensuring that every interaction feels personal and engaging. The role requires a hands-on approach, with responsibilities that include processing operational needs, addressing guest requests, and sharing local highlights, all while maintaining professionalism and adhering to company policies.
