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Marriott International - Augusta, GA
posted 2 months ago
Full-time
Augusta, GA
Accommodation
About the position
The Guest Experience Expert role at Marriott International focuses on creating unique and memorable experiences for guests. This position involves a variety of operational tasks, guest requests, and local area recommendations, ensuring that every interaction contributes positively to the guest's stay. The role requires a proactive approach to service and a commitment to maintaining high standards of quality and professionalism.
Responsibilities
- Provide exceptional service to guests during their stay.
- Assist with guest check-in and check-out processes.
- Handle guest requests and inquiries promptly and efficiently.
- Complete operational tasks and reports as required.
- Share information about local events and attractions with guests.
- Maintain a safe and professional work environment.
Requirements
- High school diploma or equivalent GED certification.
- No prior related work experience required.
- No supervisory experience required.
- No specific licenses or certifications needed.
