Marriott International - Orlando, FL
posted about 1 month ago
Full-time - Entry Level
Orlando, FL
Accommodation
About the position
The Guest Experience Expert at Marriott International is responsible for creating memorable and unique experiences for guests throughout their stay. This role involves a variety of tasks including processing operational needs, addressing guest requests, and sharing local highlights, all while ensuring a professional and safe environment. The position emphasizes the importance of guest interaction and maintaining high-quality service standards.
Responsibilities
- Deliver a wide range of services to guide guests through their stay.
- Process operational needs and address guest requests promptly.
- Complete reports and share highlights of the local area with guests.
- Maintain confidentiality and protect company assets.
- Uphold quality standards and ensure professional appearance and communication.
- Perform physical tasks such as moving, lifting, carrying, pushing, and pulling objects weighing up to 10 pounds.
Requirements
- High school diploma or GED equivalent.
- Entry-level position with less than 1 year of experience required.
- No supervisory experience required.
Benefits
- Opportunities for training and development.
- Recognition programs for outstanding service.
- A supportive and inclusive work environment.
