Guest Experience Manager

$47,840 - $47,840/Yr

CAVA - El Segundo, CA

Part-time,Full-time - Entry Level

El Segundo, CA

Food Services and Drinking Places

About the position

The Guest Experience Manager at CAVA plays a crucial role in ensuring a positive dining experience for guests while supporting daily restaurant operations. This position involves leading and developing team members, maintaining high standards in food safety and quality, and overseeing food and beverage management. The role requires a passion for service, teamwork, and the ability to adapt in a fast-paced environment.

Responsibilities

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away and perform additional assigned duties
• Cross train across the restaurant to ensure rapid growth

Requirements

• Ability to stand for long periods of time and lift up to 50 pounds
• Must be able to bend and reach overhead often
• Possess dexterity to handle tongs, pots/pans, and other equipment
• Comfortable working in temperatures ranging from hot to cold
• Comfortable working near open flames
• Ability to maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision required
• Ability to sit, squat, and kneel occasionally
• Work in a constant state of alertness and safe manner
• Occasionally work in outdoor weather conditions

Benefits

• Competitive pay
• Health, Dental, Vision, Telemedicine, Pet Insurance
• 401k enrollment with CAVA contribution
• Paid sick leave, parental leave, and community service leave
• FREE CAVA Meal for every shift worked