Guest Experience Manager

$39,520 - $39,520/Yr

CAVA - Murphy - Murphy, TX

Part-time,Full-time - Entry Level

Murphy, TX

About the position

The Guest Experience Manager at CAVA plays a crucial role in ensuring a positive dining experience for guests while supporting daily restaurant operations. This position involves leading and developing team members, maintaining high standards in food safety and quality, and fostering a safe and welcoming environment for both guests and staff. The role requires a passion for service and the ability to motivate a team to achieve collective goals.

Responsibilities

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away, plus any additional duties assigned
• Ability to cross train across the restaurant to ensure rapid growth
• Assist with any additional duties assigned

Requirements

• Experience in a restaurant or customer service environment
• Strong leadership and coaching skills
• Ability to manage food safety and quality standards
• Excellent communication skills
• Ability to work in a fast-paced environment

Nice-to-haves

• Experience in food and beverage management
• Knowledge of Mediterranean cuisine
• Previous experience in a managerial role

Benefits

• Competitive pay
• Health, Dental, Vision, Telemedicine, Pet Insurance
• 401k enrollment with CAVA contribution
• Paid sick leave, parental leave, and community service leave
• FREE CAVA Meal for every shift worked