Guest Experience Manager

$37,960 - $37,960/Yr

Woodlands - The Woodlands, TX

Part-time,Full-time - Entry Level

The Woodlands, TX

Nursing and Residential Care Facilities

About the position

The Guest Experience Manager at CAVA is responsible for leading and coaching a team to ensure a positive and fulfilling experience for guests. This role involves partnering with the General Manager to support daily restaurant operations, motivating team members, and upholding standards in both the kitchen and dining areas. The ideal candidate is passionate about guest service and committed to fostering a safe and enjoyable environment for both guests and staff.

Responsibilities

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away, plus any additional duties assigned
• Ability to cross train across the restaurant to ensure rapid growth
• Assist with any additional duties assigned

Requirements

• Experience in restaurant management or a similar role
• Strong leadership and coaching skills
• Ability to motivate and lead team members
• Knowledge of food safety and quality standards
• Excellent communication skills

Nice-to-haves

• Experience in customer service
• Ability to work in a fast-paced environment
• Flexibility to work various shifts

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Paid sick time
• Parental leave
• Pet insurance
• Vision insurance
• FREE CAVA Meal for every shift worked