CAVA - Ocala, FL
posted about 2 months ago
Part-time,Full-time - Entry Level
Ocala, FL
Food Services and Drinking Places
About the position
The Guest Experience Manager at CAVA plays a crucial role in ensuring a positive dining experience for guests while supporting daily restaurant operations. This position involves leading and developing team members, maintaining high standards in food safety and quality, and fostering a safe and welcoming environment for both guests and staff. The role emphasizes collaboration with the General Manager and requires a passion for service and excellence.
Responsibilities
- Lead and develop Team Members and Special Ops Trainers
- Be responsible for the entire guest experience
- Develop Culinary Leads and uphold food safety & quality standards
- Oversee food and beverage management, including inventory, ordering, and budget
- Put deliveries away, plus any additional duties assigned
- Ability to cross train across the restaurant to ensure rapid growth
- Assist with any additional duties assigned
Requirements
- Experience in a restaurant or hospitality environment
- Strong leadership and coaching skills
- Ability to maintain high standards of food safety and quality
- Excellent communication skills
- Ability to work in a fast-paced environment
Nice-to-haves
- Experience with inventory management
- Knowledge of Mediterranean cuisine
- Previous management experience
Benefits
- Competitive pay
- Health, Dental, Vision, Telemedicine, Pet Insurance
- 401k enrollment with CAVA contribution
- Paid sick leave, parental leave, and community service leave
- FREE CAVA Meal for every shift worked
- Opportunity to be on the ground floor of a rapidly growing brand
