Guest Experience Manager

$38,480 - $38,480/Yr

CAVA - Lawrenceville - Lawrence Township, NJ

Part-time,Full-time - Entry Level

Lawrence Township, NJ

About the position

The Guest Experience Manager at CAVA is responsible for leading and coaching a team to ensure a positive and safe environment for guests and staff. This role involves partnering with the General Manager to support daily restaurant operations, uphold food safety and quality standards, and manage the overall guest experience. The ideal candidate is passionate about hospitality and capable of motivating team members to deliver exceptional service.

Responsibilities

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away, plus any additional duties assigned
• Ability to cross train across the restaurant to ensure rapid growth
• Assist with any additional duties assigned

Requirements

• Experience in restaurant management or a similar role
• Strong leadership and coaching skills
• Ability to motivate and lead team members
• Knowledge of food safety and quality standards
• Excellent communication skills

Nice-to-haves

• Experience in a fast-paced restaurant environment
• Familiarity with inventory management and budgeting

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Paid sick time
• Parental leave
• Pet insurance
• Vision insurance
• FREE CAVA Meal for every shift worked