Guest Experience Manager

$37,440 - $37,440/Yr

Carrollwood - Tampa, FL

Part-time,Full-time - Entry Level

Tampa, FL

About the position

The Guest Experience Manager at CAVA is responsible for leading and coaching a team to ensure a positive and fulfilling experience for guests. This role involves partnering with the General Manager to support daily restaurant operations, motivating team members, and upholding standards in both the kitchen and dining areas. The ideal candidate is passionate about guest service and capable of fostering a safe and engaging environment for both guests and staff.

Responsibilities

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away, plus any additional duties assigned
• Ability to cross train across the restaurant to ensure rapid growth
• Assist with any additional duties assigned

Requirements

• Hardworking and passionate about guest service
• Ability to lead and coach a team
• Experience in restaurant operations
• Strong communication skills
• Ability to uphold food safety and quality standards

Nice-to-haves

• Experience in a managerial role within the restaurant industry
• Knowledge of inventory management and budgeting
• Ability to work in a fast-paced environment

Benefits

• Competitive pay
• Health, Dental, Vision, Telemedicine, Pet Insurance
• 401k enrollment with CAVA contribution
• Paid sick leave, parental leave, and community service leave
• FREE CAVA Meal for every shift worked