Guest Experience Manager

$37,440 - $37,440/Yr

CAVA - Zelda - Montgomery, AL

Part-time,Full-time - Entry Level

Montgomery, AL

About the position

The Guest Experience Manager at CAVA plays a crucial role in ensuring a positive dining experience for guests while supporting daily restaurant operations. This position involves leading and developing team members, maintaining food safety and quality standards, and overseeing food and beverage management. The ideal candidate will be passionate, hardworking, and capable of coaching a team to success.

Responsibilities

• Lead and develop Team Members and Special Ops Trainers
• Be responsible for the entire guest experience
• Develop Culinary Leads and uphold food safety & quality standards
• Oversee food and beverage management, including inventory, ordering, and budget
• Put deliveries away, plus any additional duties assigned
• Ability to cross train across the restaurant to ensure rapid growth
• Assist with any additional duties assigned

Requirements

• Ability to stand for long periods of time and lift up to 50 pounds
• Must be able to bend and reach overhead often
• Must possess dexterity to handle tongs, pots/pans, and other equipment
• Must be comfortable working in temperatures ranging from hot to cold
• Must be comfortable working near open flames
• May be required to work in tight spaces
• Must maintain near constant communication with multiple people
• Close vision, distance vision, and peripheral vision is required
• Must be able to sit, squat and kneel occasionally
• Must be able to work in a constant state of alertness and safe manner
• May be required to occasionally work in outdoor weather conditions

Benefits

• Competitive pay
• Health, Dental, Vision, Telemedicine, Pet Insurance
• 401k enrollment with CAVA contribution
• Paid sick leave, parental leave, and community service leave
• FREE CAVA Meal for every shift worked