Guest Experience Specialist
Marriott International•Wayne, PA
449d
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About The Position
The Guest Experience Specialist role focuses on creating memorable and unique experiences for guests throughout their stay at the hotel. This position goes beyond traditional front desk duties, emphasizing a proactive approach to guest services and ownership of the guest experience. Specialists are empowered to address operational needs, fulfill guest requests, and provide information about the local area, all while maintaining a professional demeanor and adhering to company policies.
