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Best Western Hotels & Resorts - Shoreview, MN
posted about 2 months ago
Part-time,Full-time - Entry Level
Shoreview, MN
Accommodation
About the position
The Guest Room Attendant at Best Western Plus is responsible for maintaining cleanliness and order in guest rooms and common areas, ensuring a comfortable environment for guests. This role requires attention to detail, integrity, and the ability to work independently while adhering to health and safety standards.
Responsibilities
- Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
- Empty trash containers and dispose of waste in a sanitary manner.
- Make up beds and change linens as required.
- Ensure all rooms are cared for and inspected according to standards.
- Protect equipment and ensure there are no inadequacies.
- Notify superiors of any damages, deficits, and disturbances.
- Manage guest requests with professionalism and patience.
- Check stocking levels of all consumables and replace when appropriate.
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
Requirements
- Proven experience as a professional cleaner or housekeeper.
- Ability to work with little supervision and maintain a high level of performance.
- Physical stamina and mobility including the ability to reach, kneel, stoop, and bend.
- Customer-oriented and friendly demeanor.
- Prioritization and time management skills.
- Knowledge of the English language.
Nice-to-haves
- High school diploma or GED preferred.
