Guest Service Leader
$28,392 - $41,142/Yr
Pilot Company - Seville, OH
posted 2 months ago
Full-time - Entry Level
Seville, OH
10,001+ employees
Food and Beverage Retailers
About the position
The Guest Service Leader at Pilot Company is responsible for supervising employees and overseeing the general operations of the store. This role emphasizes excellent customer service and requires a self-motivated individual who can assist managers in maintaining a well-functioning facility. The position is integral to ensuring that store operations align with Pilot Company's commitment to quality and customer satisfaction.
Responsibilities
- Supervise employees and general operations of the store.
- Respond to customer needs with excellent customer service skills.
- Assist managers with tasks to maintain store operations.
- Ensure the store is well-maintained and running smoothly.
Requirements
- Previous experience or working knowledge of retail operations.
- Incredible customer service skills and ability to maintain a customer-focused culture.
- Proficiency with a calculator, computer, and other equipment.
- Ability to work as part of a team and interact with various levels of staff and customers.
- Flexibility to work nights, days, weekends, and holidays.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Flexible spending account
- Tuition reimbursement
- Adoption assistance
- Vision insurance
- Fuel discount
- Flexible schedule
