Guest Service Representative-Kitchen

$33,696 - $33,696/Yr

Thorntons - Crest Hill, IL

Part-time - Entry Level

Crest Hill, IL

101-250 employees

Gasoline Stations and Fuel Dealers

About the position

The Kitchen Guest Service Representative at Thorntons Inc. is a part-time role focused on delivering exceptional customer service in a fast-paced kitchen environment. This position involves ensuring guest satisfaction, maintaining store presentation, and executing daily tasks effectively while upholding the company's core values. The role requires flexibility in scheduling, including availability for weekends and holidays.

Responsibilities

• Ensure a high level of guest satisfaction and speed of service.
• Understand and handle guest concerns effectively.
• Maintain store presentation and cleanliness.
• Execute daily tasks, directives, and expectations efficiently.
• Uphold Thorntons Core Values.

Requirements

• High School Diploma or GED.
• Excellent customer service skills.
• Ability to work in a fast-paced environment and multi-task.
• Willingness to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to complete a pre-employment criminal background check.

Nice-to-haves

• 1 year of guest service experience (preferred).
• 1 year of food handling experience (preferred).

Benefits

• Health insurance
• Dental insurance
• Paid time off
• 401(k) with 4% match
• Employee discount