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Guest Service Specialist
$29,120 - $29,120/Yr
Mister Car Wash - Hudson, FL
posted about 2 months ago
Full-time - Entry Level
Hudson, FL
1,001-5,000 employees
Repair and Maintenance
About the position
The Guest Service Specialist at Mister Car Wash plays a crucial role in delivering exceptional customer service in a fast-paced environment. This position involves building relationships with customers, recommending products and services, and ensuring a clean and welcoming location. The role offers opportunities for career growth within a company that values teamwork and employee development.
Responsibilities
- Work with an amazing team in a fun environment while rotating among different areas throughout the day.
- Build trusting relationships with customers and recommend products and services that best meet their needs.
- Create 'Wow' moments for our customers by showing commitment to outstanding service and hospitality in every interaction.
- Safely and politely direct customers into the car wash tunnel.
- Help maintain the location's appearance and cleanliness.
- Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
Requirements
- An outgoing personality with strong people and listening skills.
- The ability to connect with customers.
- Attention to detail and pride in your work.
- High energy and interest in being active outdoors in varying temperatures and weather conditions.
- Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
- Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
- A strong work ethic and a team-player attitude.
Benefits
- 401(k) matching
- Dental insurance
- Employee stock purchase plan
- Health insurance
- Paid time off
- Vision insurance
