Guest Service Specialist

$31,200 - $31,200/Yr

Mister Car Wash - Austin, TX

Full-time - Entry Level

Austin, TX

Repair and Maintenance

About the position

The Guest Service Specialist at Mister Car Wash plays a crucial role in delivering exceptional customer service in a fast-paced environment. This position involves building relationships with customers, recommending products and services, and ensuring a clean and safe car wash experience. The role offers opportunities for career growth within a company that values teamwork and employee development.

Responsibilities

• Work with an amazing team in a fun environment while rotating among different areas throughout the day.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create 'Wow' moments for our customers by showing commitment to outstanding service and hospitality in every interaction.
• Safely and politely direct customers into the car wash tunnel.
• Help maintain the location's appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

Requirements

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
• A strong work ethic and a team-player attitude.

Benefits

• 401(k) matching
• Dental insurance
• Employee stock purchase plan
• Health insurance
• Paid time off
• Vision insurance