Guest Service Specialist

$33,280 - $35,360/Yr

Mister Car Wash - Aurora, CO

Full-time - Entry Level

Aurora, CO

5,001-10,000 employees

Repair and Maintenance

About the position

The Guest Service Specialist at Mister Car Wash plays a crucial role in delivering exceptional customer service in a fast-paced environment. This position involves building relationships with customers, ensuring their needs are met, and creating memorable experiences while maintaining the cleanliness and safety of the car wash location.

Responsibilities

• Work with an amazing team in a fun environment while rotating among different areas throughout the day.
• Build trusting relationships with customers and recommend products and services that best meet their needs.
• Create 'Wow' moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
• Safely and politely direct customers into the car wash tunnel.
• Help maintain the location's appearance and cleanliness.
• Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

Requirements

• An outgoing personality with strong people and listening skills.
• The ability to connect with customers.
• Attention to detail and pride in your work.
• High energy and interest in being active outdoors in varying temperatures and weather conditions.
• Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
• Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
• A strong work ethic and a team-player attitude.

Benefits

• Competitive hourly pay and tips—Daily pay options available at no cost!
• Generous paid time off starting day one.
• Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
• Flexible scheduling.
• Growth opportunity with a national employer—90 percent of our managers were promoted from within!
• Opportunity for performance-based pay increases after 30 days of employment.
• Best-in-class training and development to take your career to the next level.
• Free car washes weekly.