Emory Healthcare - Atlanta, GA
posted 4 days ago
The Guest Services Associate II at Emory Healthcare plays a crucial role in ensuring a welcoming and supportive environment for patients and their families. This position involves assisting clinical teams with patient navigation, providing excellent customer service, and maintaining a safe and efficient flow of patients within the facility. The associate will also engage in proactive communication with patients and their caregivers, ensuring comfort and addressing any non-clinical requests. This role is essential in enhancing the overall patient experience and supporting the operational goals of the healthcare facility.