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BayCare - Plant City, FL
posted about 2 months ago
Part-time - Entry Level
Plant City, FL
10,001+ employees
Ambulatory Health Care Services
About the position
The Guest Services Specialist at BayCare Health System is responsible for delivering exceptional customer service and acting as a liaison for guests to access various services within the hospital and community. This role is critical in ensuring a positive experience for each guest, requiring proficiency in various administrative tasks and a strong focus on hospitality.
Responsibilities
- Deliver world-class customer service to guests.
- Act as a liaison to all services within the BayCare Health System's hospital and surrounding community.
- Manage reception, registration, and check-in processes.
- Oversee visitor management and waiting room management.
- Handle document management and emergency response protocols.
Requirements
- 1 year of experience in a related field.
- 2 years of customer service experience.
- High school diploma or GED required; Associate's Degree preferred.
- Advanced computer skills.
Nice-to-haves
- Health science specialization preferred.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
