Guest Services Specialist
10 Monument Health Rapid City Hospital, Inc.•Rapid City, SD
455d•$34,154 - $39,250
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About The Position
The Guest Services Specialist plays a crucial role in providing exceptional customer service to patients, family members, visitors, and other caregivers at Monument Health. This position focuses on creating positive experiences through face-to-face interactions, phone, and email communication, ensuring that non-clinical needs are met during challenging times. The specialist collaborates with various stakeholders to enhance patient and guest experiences, embodying a service culture that prioritizes care and support.
