Bass Pro Shopsposted 7 months ago
Part-time • Entry Level
Round Rock, TX
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Gun Vault Specialist is responsible for the backroom maintenance of all processes related to firearms, ensuring compliance with company, state, and federal regulations. This part-time role involves handling firearms safely, managing inventory, and providing customer service for firearms and hunting merchandise. The specialist will also conduct audits, complete necessary paperwork, and maintain a clean and organized work environment while promoting a positive shopping experience for customers.

Responsibilities

  • Physically and systematically receives/acquires incoming firearms using ARMS systems by close of business each day.
  • Verifies gun accuracy from steel of gun to box, to receiving documents and manifests.
  • Disposes firearms shipped/transferred to licensed dealers or stores, verifying disposition data fed from the Electronic 4473 to ARMS by close of business each day.
  • Conducts monthly firearms audits.
  • Ensures proper completion of ATF required forms and applicable state forms necessary for background checks.
  • Certifies and screens all potential firearm transfers for legality of the sale, complying with waiting periods or other possible state requirements.
  • Participates in ongoing training including firearms and shooting product information, compliance training, and selling skills/techniques.
  • Ensures all firearms are acquired and disposed of safely, completing all company forms accurately.
  • Stores, cleans, and prepares firearms for retail sale, working on replenishment of firearms to the sales floor.
  • Packages and ships firearms in accordance with federal/state laws and company policy.
  • Safely checks/clears firearms received by customers or via shipment, and mounts accessories/optics to firearms.
  • Keeps work area clean, neat, and well stocked with supplies.
  • Supports a strong commitment to world-class customer service, ensuring a pleasant shopping experience for all customers.
  • Identifies and evaluates customers' needs, making product recommendations based on this analysis.
  • Promotes programs including CLUB membership and In-Store Pick up.
  • Demonstrates product to customers and organizes firearms within the retail store for sales.
  • Maintains cleanliness standards within the department and back room, including proper facing of firearms tags.
  • Sets and maintains all ads related to firearms and remains knowledgeable of advertised sales.
  • Replenishes product on shelves as required per merchandising guidelines.
  • Assists with seasonal floor merchandise moves and responds to all ATF or State Firearm Trace Requests promptly.
  • Assists with training of store outfitters as requested by the GM or Ops Support Reg. Mgr.
  • Remains a product expert through ongoing product knowledge training.

Requirements

  • High School Diploma or Equivalent
  • 2 to 4 years of experience in Retail
  • Must be 21 years of age or older
  • Ability to understand, recall, and follow complex compliance regulations
  • Customer Service and Sales experience with Firearms and Other Hunting Merchandise
  • Knowledge of 4473 & State Paperwork Completion
  • Experience with GCA ARMS, Acquisitions, and Dispositions of Firearms
  • Knowledge in Firearms and Ammunition
  • Understanding of ATF and STATE Regulations
  • Knowledge and experience in Inventory Control
  • Ability to safely handle firearms
  • Understanding of Retail and Computer Knowledge
  • Ability to handle and stock merchandise

Nice-to-haves

  • Experience in customer service
  • Knowledge of firearms and ammunition
  • Experience with inventory control systems

Benefits

  • 401(k)
  • Dental insurance
  • Paid holidays
  • Vision insurance
  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions
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