H&M Sales Advisor - Crocker Park

$25,480 - $25,480/Yr

H&M - West Orange, NJ

Full-time - Entry Level

West Orange, NJ

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Sales Advisor at H&M, you will play a crucial role in delivering exceptional customer service and guiding customers through their shopping experience. Your responsibilities will include actively selling products, providing support and guidance, and maintaining a clean and organized sales floor. You will leverage your fashion knowledge to enhance customer interactions and contribute to the overall success of the store.

Responsibilities

• Provide excellent customer service by welcoming and guiding customers through the store.
• Engage with customers to promote products and provide information on fashion trends.
• Actively promote the Customer Loyalty App and in-store sustainability initiatives.
• Support commercial actions to achieve sales targets with the management team.
• Maintain a clean and tidy sales floor and back of house.
• Complete the full garment cycle from unpacking to steaming and care.
• Operate fitting room and checkout areas according to best practices.
• Ensure good stock levels and replenishment routines on the sales floor.
• Follow health and safety guidelines and legal requirements.

Requirements

• Sales experience in a dynamic and collaborative environment.
• Experience in customer service within fashion, retail, or service-related industries.
• Strong communication skills and a passion for fashion.

Nice-to-haves

• Knowledge of current fashion trends and competitors.
• Ability to work in a fast-paced environment.

Benefits

• Health insurance coverage.
• Wellness and family support programs.
• Company match retirement plan.
• Paid leave programs and paid time off.
• Employee discount at H&M and other brands.