H&M - Oklahoma City, OK

posted 29 days ago

Full-time - Entry Level
Oklahoma City, OK
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

As a Sales Advisor at H&M, you will be responsible for delivering exceptional customer service and guiding customers through the store experience. Your role will involve actively selling products, providing support and guidance, and maintaining a clean and organized sales floor. You will leverage your fashion knowledge to enhance customer interactions and contribute to the overall success of the store.

Responsibilities

  • Provide excellent customer service by welcoming and guiding customers through the store.
  • Engage with customers to promote products and provide information on fashion trends.
  • Actively promote the Customer Loyalty App and in-store sustainability initiatives.
  • Support the store management team in achieving sales targets through commercial actions.
  • Maintain a clean and tidy sales floor and back of house, including stockrooms.
  • Complete the full garment cycle from unpacking to steaming and ensure good garment care.
  • Operate fitting room and checkout areas according to best practices.
  • Contribute to attractive merchandise displays and maintain stock levels on the sales floor.

Requirements

  • Passion for fashion and providing excellent customer experiences.
  • Sales experience in a dynamic and collaborative retail environment.
  • Strong communication skills and ability to engage with customers.
  • Ability to work effectively in a team and support colleagues.

Nice-to-haves

  • Experience in customer service within the fashion or retail industry.
  • Knowledge of current fashion trends and styles.

Benefits

  • Employee discount on H&M Group brands.
  • Participation in the H&M Incentive Program (HIP).
  • Access to comprehensive health insurance and wellness programs.
  • Company match retirement plan and paid leave programs.
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