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HANA Database Administrator Manager - Newtown Square
SAP - Newtown Square, PA
posted 2 days ago
About the position
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Responsibilities
- Manage a team with diverse skill set & experience to deliver services.
- Manages internal and external resources, ensuring business critical service delivery.
- Makes operational decisions on technology, process, and skill enablement.
- Accountable for annual KPIs established for the team and organization as required.
- Executes robust delivery of the plan against defined KPIs & goals.
- Actively collaborates with other regions & Teams and global initiatives.
- Provides effective operational leadership and demonstrate value creation for customers.
Requirements
- 15 - 18 years of overall experience in IT software and services
- 10 + years of Relational Databases including Installation, upgrades, client and Maintenance strategies, Migration aspects, integration between systems, Disaster Recovery, infrastructure scalability among other topics.
- 4 - 5 years of experience in Service Delivery / Operations
- 2 - 3 years of People Management experience
- The Database skills & experience on SAP HANA, SAP ASE besides other DBs would be essential.
- Proven understanding of Cloud Architecture including Azure, AWS, GCP etc.
- Deep understanding of SAP Applications & Technologies and related ITIL processes
- Successful experience leading multi-locational, multi-skill set teams is a value addition.
- Comfortable handling challenging situations is a MUST including managing de-escalation conversations with senior stakeholders at SAP and at the customer.
- Successful track record of proposing and implementing process and organizational improvements with measurable results.
- Excellent internal and external stakeholder management, presentation, and communication skills.
- Flexibility to work on different time zones, as required.
- Deep knowledge about operations processes of large development organizations.
- Proven track record of successfully orchestrating activities across different organizations and time zones (e.g. Asia, Europe, US).
- Must have excellent presentation, communication, and inter-personal skills.
Benefits
- Flexible working models
- Health and well-being programs
- Learning and development opportunities
- Recognition for individual contributions
