Hardware Engineer II - HYBRID, in office 3X weekly

Geico - Chevy Chase, MD

Full-time - Mid Level

Chevy Chase, MD

Insurance Carriers and Related Activities

About the position

GEICO is seeking an experienced Hardware Engineer II with a passion for building high performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission, while co-creating the culture of psychological safety and continuous improvement. Our Hardware Engineer II is a key member of the Mobility Engineering Operations staff working across the organization to provide a friction-less experience to our customers and maintain the highest standards of protection and availability. Our team thrives and succeeds in delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.

Responsibilities

• Contribute to projects involving vendor selection benchmarking with minimal guidance and implement best practices
• Assume ownership of existing business processes and services
• Drive enhancement and continuously improve the quality of hardware/software services and end user experience
• Engage in cross-functional collaboration throughout the entire software lifecycle
• Implement upgrades and feature expansions to existing benchmark processes with minimal guidance
• Work with senior engineers to define the technical architecture and support the implementation of new hardware standards/services from technical perspective
• Support projects migrating from existing platforms to new platforms
• Consistently share best practices and improve processes within and across teams
• Build product definition and use your technical skills to drive towards the right solution
• Drive proof of concepts to test new technologies with hardware & software, working closely with cyber, network and telecommunication teams
• Assure 24x7 operations and stability of services with high regard for end user experience
• Support the creation of the enterprise level roadmap in terms of supporting multiple vendors for future business demands
• Scope, design, and build scalable, resilient systems
• Provide knowledge share, mentoring, and systems training to junior team members as needed
• Contribute to significant business initiatives, attend scrum meetings, and give presentations
• Solve difficult problems, learn new technologies, and push the boundaries of what is possible

Requirements

• Experience in decision making and driving projects involving vendor benchmarking working with major collaboration platforms such as Slack, Zoom, Webex, and MS Teams
• Basic working knowledge of hardware Windows OS/Apple OS
• Work with creating integration points, with different products such as Intune including experience with deployment, management, API integrations, and troubleshooting
• Basic experience with installation, configuration, and management of hardware
• Basic experience with Active Directory and Azure AD
• Experience working with vendors for technical support
• Basic understanding of the security and compliance needs of the business and how they apply to certificates and secure communication
• Basic understanding of Virtual and Cloud infrastructures
• Basic understanding of networking protocols, devices, and telephony
• Basic understanding and ability to correlate alerts into problem resolutions, including custom alerts with thresholds for greater availability and stability
• Strong problem-solving and analytical skills
• Strong oral and written communication skills
• Ability to excel in a fast-paced environment
• 2+ years of non-internship professional experience supporting multiple hardware vendors
• 2+ years of experience with architecture and design
• 2+ years of experience with AWS, GCP, Azure, or another cloud service
• 2+ years of experience in open-source frameworks
• 1+ years of experience with any scripting and API integration

Benefits

• Premier Medical, Dental and Vision Insurance with no waiting period
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Reimbursement
• Paid Training and Licensures