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SandTech Solutions - Joint Base Andrews, MD
posted 4 days ago
Full-time - Entry Level
Joint Base Andrews, MD
Professional, Scientific, and Technical Services
About the position
At SandTech Solutions we are committed to "Enabling Success" of our client's missions. As such, we are searching for a mission critical Hardware Engineer to apply a Standard Desktop Configuration (SDC) and applicable patches to desktops and laptops on the NIPR and SIPR domains.
Responsibilities
- Receive imaging requests via Remedy service request module.
- Receive, inventory, verify, and sign for delivery of laptops and desktops against work order.
- Download assets from pallet or container.
- Place assets on imaging racks and connect to network interface (NIPR and SIPR).
- Image 80+ assets daily and apply software patches.
- Perform troubleshooting as required.
- Update assets status, as required, in the Remedy imaging work order. Complete work orders after completion of the imaging request.
- Perform quality control/quality assurance functions to ensure imaged assets meet standard configuration requirements.
- Report imaging issues and individual work order status at the end of the day.
- Repack assets into the appropriate shipping method at conclusion of imaging request.
- Perform other duties as required.
Requirements
- Active Secret security clearance
- Candidate must possess the ability and eligibility to gain access to a secured USG facility
- Current Security+ certification
- Minimum of 2 - 4 years applying SDC configurations to desktops and laptops
- Ability to work independently
- Ability to work onsite 100% of the time
- This is a mission critical position. The selected individual must be able to work during local and national unplanned events
- Fully vaccinated against COVID-19 or qualified exemption. In the event the candidate is selected and exempted from the vaccine requirement, the individual must continually produce negative COVID-19 test results from a qualified medical facility in accordance with applicable federal, Department of Defense, Air Force, contract, and base requirements.
Nice-to-haves
- 2 - 4 years' experience utilizing BMC Remedy ITSM modules
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Life insurance
- Paid time off program with paid holidays
- Various wellness programs
- Career path planning assistance
