About the position
As the Hardware Partner Manager at Teamwork Commerce, you will oversee commercial relationships with our ecosystem of technology partners globally, with a specific focus on hardware solutions within the retail sector such RFID, payments, printers, scanning, Apple products and accessories, MDM and networks.
Responsibilities
- Cultivate and expand relationships with key technology partners, including hardware providers, to identify and capitalize on new business opportunities.
- Establish and manage relationships with hardware technology partners to promote Teamwork Commerce's solutions within the industry.
- Gain a deep understanding of partner objectives related to hardware solutions and align them with Teamwork's capabilities.
- Act as a representative for Teamwork Commerce at industry events, trade shows, and partner summits, focusing on hardware-related discussions.
- Collaborate with marketing and sales teams to execute partner marketing activities effectively, particularly highlighting hardware integrations.
- Maintain a comprehensive record of all partnership activities related to hardware solutions in CRM and assist with departmental administrative tasks as needed.
- Order, track, and manage internal hardware support needs. Budget and track hardware spend and revenue share to ensure profitability.
- Identify and create new revenue share and marketing opportunities with hardware partners to drive business growth.
- Escalate hardware-related issues to partners and act as a liaison between Teamwork and external partners and vendors for swift resolution.
- Project manage new and existing projects related to hardware solutions, ensuring timely delivery and successful implementation.
- Understand new innovations and trends within the retail industry. Build business use cases for new features and technologies to ensure Teamwork stays at the forefront.
Requirements
- 3+ years of experience in strategic partnerships, business development, or channel sales within a technology organization, with a focus on hardware solutions.
- Demonstrated ability to work towards quantifiable goals, such as revenue targets for hardware-related initiatives.
- Strong communication skills and the ability to collaborate effectively across hardware and software teams.
- Comfortable with APIs, SDK technologies, and a general understanding of retail, particularly in the context of hardware integrations.
- Ability to travel up to 5% of the time and ability to work with different time zones.
