Hardware Quality Assurance Engineer

Saicon Consultants - Canton, MA

Full-time - Entry Level

Canton, MA

Professional, Scientific, and Technical Services

About the position

The Hardware/Quality Assurance Sustaining Engineer will play a critical role in ensuring the performance and reliability of server electronics and mechanical systems. This position involves validating the performance of server components against the Product Requirements Document (PRD) and utilizing accelerated stress and margining test techniques to assess features and performance. The engineer will be responsible for defining life test strategies and overseeing the testing process, ensuring that all components meet the necessary qualifications before being released for use in both new and existing designs. This includes creating documentation and writing Engineering Change Orders (ECOs) as required. In addition to testing and validation, the engineer will support the documentation of prototype platforms for customer evaluations and perform failure analysis to identify root causes of field returns and manufacturing yield issues. Collaboration with suppliers may be necessary to implement engineering corrective actions based on these analyses. The engineer will also participate in the Change Control Board, reviewing and signing off on ECOs, and will maintain up-to-date HRIS functional departmental documentation and standard operating procedures. The role requires excellent communication skills, both written and verbal, as the engineer will be responsible for generating accurate test plans, documenting test progress, and maintaining data integrity in systems. The engineer will also assist in developing standard reports to meet ongoing customer needs and ensure compliance with established policies and procedures. Overall, this position demands a proactive approach to problem-solving and a commitment to maintaining high standards of quality and performance in hardware engineering.

Responsibilities

• Validate the performance of server electronics, mechanicals, and user documentation against the Product Requirements Document (PRD).
• Validate features and performance using accelerated stress and margining test techniques.
• Define life test strategies and oversee testing.
• Define test strategies for the qualification of server components, including but not limited to disk drives, peripheral cards, and memory.
• Release components for use in new and existing designs, creating documentation as required and writing Engineering Change Orders (ECOs).
• Support the validation and documentation of prototype platforms for customer use in early-stage evaluations.
• Perform failure analysis to determine the root cause of field returns and manufacturing yield issues, working with suppliers as necessary to obtain results and implement engineering corrective actions.
• Participate in the Change Control Board for review and signoff of ECOs.
• Maintain up-to-date HRIS functional departmental documentation and standard operating procedures.
• Write, maintain, and support a variety of reports or queries utilizing appropriate reporting tools. Assist in developing standard reports for ongoing customer needs.
• Help maintain data integrity in systems by running queries and analyzing data.
• Ensure HRIS integrity, security, and performance by verifying the accuracy of database input through auditing information and monitoring adherence to established controls.
• Ensure user interactions with HRIS comply with policies and procedures.
• Learn about the company’s business as appropriate and show up to work on time, attending work as scheduled.
• Perform all other duties as requested by the supervisor or department head.

Requirements

• Proficient in the use of MS Office.
• Ability to coordinate with a team of engineers for appropriate test strategies.
• Proficient in using Windows and Linux OS operating in a server environment.
• Demonstrated knowledge in the use of standardized computer server test software.
• Experience debugging electrical systems comprised of high-speed digital and analog power subsystems.
• Proficiency with oscilloscopes, logic, bus, and communication analyzers (Ethernet, Fiber Channel, USB, SCSI/iSCSI).
• Knowledge of PC-based server systems, architectures, and various peripheral components.
• Familiarity with server-class processors and chipsets (Intel Pentium, Xeon; AMD Celeron, Opteron).
• Understanding of interface and bus standards (ATA/SATA, SCSI/Ultra SCSI/iSCSI, Ethernet, Fiber Channel, USB, RS232).
• Knowledge of server components, hard disk drives (IDE, PATA, SATA, SCSI/uSCSI), network interface cards, bus extenders, RAID controllers.
• Ability to generate accurate and thorough test plans.
• Ability to document and track test progress and work independently.
• Familiarity with CAE/CAD tools for creating and/or reviewing schematics and board layouts.
• Ability to follow all applicable Business Management System (BMS) processes.
• Excellent written and verbal communication skills.
• Knowledge of basic arithmetic.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.