Hardware Quality Engineer II

$127,200 - $208,800/Yr

Microsoft - Moffett Field, CA

Full-time - Mid Level

Remote - Moffett Field, CA

Publishing Industries

About the position

The Hardware Quality Engineer II position at Microsoft focuses on ensuring the quality and reliability of hardware infrastructure for the company's cloud services. This role is critical in managing manufacturing quality, conducting failure analysis, and driving continuous improvement processes to enhance product quality and operational efficiency. The engineer will work closely with partners and suppliers to resolve quality issues and implement strategies that align with Microsoft's mission of empowering organizations and individuals globally.

Responsibilities

• Implement a robust supplier quality management strategy to ensure high manufacturing quality standards for data center hardware.
• Lead quality issues and improvement task forces to contain, mitigate, and resolve top-quality issues impacting global data centers.
• Conduct debug and failure analysis for GPU subsystems in the Azure fleet and drive resolution with partners and suppliers.
• Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities.
• Responsible for quality readouts based on telemetry data analysis, providing clarity on status, actions, and next steps for issue resolution.
• Establish Critical-to-Quality performance metrics to measure and improve product quality.
• Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered and met.

Requirements

• 7+ years relevant technical engineering experience OR a Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 3+ years technical engineering experience OR a Master's Degree in the same fields AND 2+ years technical engineering experience.
• 3+ years of direct engineering experience in hardware system issue resolution for GPU Servers.
• Ability to meet Microsoft, customer and/or government security screening requirements.

Nice-to-haves

• Patent or track record of engineering excellence.
• 8+ years of work experience in managing manufacturing quality in the electronic industry.
• Experience filtering through debug data, like telemetry and logs to identify and investigate hardware failure signatures.
• 8+ years of experience with modern server architectures, including GPU and CPU methods for failure analysis, debugging, or validation.
• 5+ years of system-level server debugging with an understanding of power, system, and network environments.
• 3+ years of direct GPU-related engineering experience in issue debug/test log review.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid holidays
• Flexible scheduling
• Professional development opportunities
• Employee discount programs
• Life insurance
• Mental health days
• Paid volunteer time