Hardware Quality Engineer II

$127,200 - $208,800/Yr

Microsoft - Redmond, WA

Full-time - Mid Level

Remote - Redmond, WA

Publishing Industries

About the position

The Hardware Quality Engineer II position at Microsoft involves ensuring the highest quality standards in the manufacturing of data center hardware. This role is crucial for supporting the expansion of cloud infrastructure and delivering reliable services for various online businesses. The engineer will work on quality management strategies, lead improvement initiatives, and conduct failure analysis to enhance product quality and operational efficiency.

Responsibilities

• Develop and implement a robust supplier quality management strategy to ensure the data center hardware is manufactured at the highest level of quality standards.
• Lead quality issue and improvement task force to contain, mitigate, and resolve the top-quality issues impacting global data centers.
• Conduct debug and failure analysis for GPU subsystems in the Azure fleet and drive resolution with partners and suppliers.
• Drive the continuous improvement process based on Root Cause Analysis (RCA) and identified opportunities.
• Responsible for quality readout based on telemetry data analysis, to bring clarity on status, actions across the organization, and next steps for issue resolution.
• Establish Critical-to-Quality performance metrics to measure and improve product quality.
• Act as the voice of quality in the hardware change management process, ensuring quality requirements are considered and met.

Requirements

• 7+ years relevant technical engineering experience OR a Bachelor's Degree in Mechanical Engineering, Material Engineering, Reliability Engineering, Electrical Engineering, or related field AND 3+ years technical engineering experience OR a Master's Degree in the same fields AND 2+ years technical engineering experience.
• 3+ years of direct engineering experience in hardware system issue resolution for GPU Servers.
• Ability to meet customer and/or government security screening requirements.

Nice-to-haves

• Patent or track record of engineering excellence.
• 8+ years of work experience in managing manufacturing quality in the electronic industry.
• Skilled in filtering through applicable debug data, like telemetry and logs to identify and investigate hardware failure signatures.
• 8+ years of experience in working with modern server architecture, including understanding of GPU and CPU methods for failure analysis, debugging, or validation.
• 5+ years of system-level server debugging with an understanding of power, system, and network environment.
• 3+ years of direct GPU-related engineering experience in issue debug/test log review.

Benefits

• Industry leading healthcare
• Educational resources
• Discount on products and services
• Savings and investment options
• Maternity and paternity leave
• Generous time away
• Giving program
• Opportunities to network and connect