Hardware/Storage Administrator/Systems Engineer SME

$81,850 - $130,950/Yr

GovCIO - San Antonio, TX

Full-time - Mid Level

San Antonio, TX

About the position

GovCIO is currently seeking a highly skilled Hardware/Storage Administrator/Systems Engineer (SME) for our Courts proposal, located in San Antonio, TX. This position requires a specialized individual who is adept in various phases of software systems development, systems integration, hardware, storage, or network engineering. The successful candidate will work independently under general direction, providing technical assistance and advice on complex activities such as installation, configuration, repair, and maintenance of hardware and storage systems. This role involves the allocation of storage requests, deployment, configuration, and backup/restore services for all servers, whether physical or virtual. The Hardware/Storage Administrator/Systems Engineer will be responsible for capacity planning, installation, configuration, problem resolution, and Tier 3 support of all servers, hosts, and supporting applications. The role also includes assisting in agent configuration and troubleshooting, formulating and defining specifications, and developing or modifying complex systems and subsystems using vendor engineering releases and utilities. Analytical techniques will be applied to gather information from users, define work problems, design technology solutions, and develop procedures to resolve these problems. In addition, the position requires the development of complete specifications to enable computer programmers to prepare the necessary programs. The candidate will analyze methods of approach, review task proposal requirements, gather information, analyze data, prepare project synopses, compare alternatives, prepare specifications, resolve processing problems, coordinate work with programmers and engineers, and orient users to new systems. The individual will have considerable freedom to make decisions on the techniques and approaches to be used and will prepare recommendations for system improvement for management and user consideration.

Responsibilities

• Provide technical assistance and advice on complex activities such as installation, configuration, repair, and maintenance of hardware and storage systems.
• Allocate storage requests and support deployment, configuration, and backup/restore services for all servers, both physical and virtual.
• Conduct capacity planning, installation, configuration, problem resolution, and Tier 3 support of all servers, hosts, and supporting applications.
• Assist in agent configuration and troubleshooting, formulating and defining specifications, and developing or modifying complex systems and subsystems.
• Apply analytical techniques to gather information from users, define work problems, design technology solutions, and develop procedures to resolve problems.
• Develop complete specifications to enable computer programmers to prepare required programs.
• Analyze methods of approach and review task proposal requirements, gathering information and analyzing data.
• Prepare project synopses, compare alternatives, prepare specifications, resolve processing problems, and coordinate work with programmers and engineers.
• Orient users to new systems and prepare recommendations for system improvement for management and user consideration.

Requirements

• Bachelor's degree with 5-8 years of experience or commensurate experience.
• Considerable knowledge of the job and complete understanding of its general and detailed aspects.
• Ability to provide technical solutions to a wide range of difficult problems, ensuring solutions are imaginative, thorough, practicable, and consistent with organizational objectives.
• Experience in server support, including blades and enclosures (preferred platform: HP).
• Experience with SAN switches and enterprise storage systems (Hitachi VSP required, HP 3PAR a plus).
• VMware system administration experience (preferred ESXi 5.X).
• OS System Administration skills in both Red Hat Linux and Windows.
• Network Administration experience related to firewalls, LAN, DNS, etc.
• Scripting experience (bash, Powershell, korn).
• Backup administrator experience in a SAN environment (preferred application: NetBackup).
• Experience with Domino administration.

Nice-to-haves

• Experience with cloud storage solutions.
• Knowledge of cybersecurity principles and practices.
• Familiarity with ITIL processes and frameworks.

Benefits

• Competitive salary range of USD $81,850.00 - USD $130,950.00 per year.
• Opportunities for professional development and training.
• Health insurance coverage.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Flexible work arrangements.